- Coordinate and support day-to-day client interactions, ensuring smooth communication and timely responses.
- Schedule, confirm, and manage client meetings, calls, and internal discussions.
- Maintain and regularly update client trackers, project dashboards, and other documentation.
- Share project updates, reminders, trackers, and relevant documents with clients as required.
- Assist in preparing and organizing onboarding documentation for new clients.
- Keep client folders updated with contracts, proposals, invoices, and other essential records.
- Collaborate internally with writers, editors, designers, and technical teams to manage timelines and deliverables.
- Engage in lead conversion by reaching out to potential clients, preparing proposals, and sharing samples or credentials.
Skills
- Client Coordination
- Documentation & Record Management
- Project Management
- Google Sheets