Kadel Labs is a deep -tech IT services company dedicated to transforming businesses with cutting
edge solutions. Our expertise spans Data Analytics, Engineering, and Visualization; Cloud services
including DevOps, InfoSecOps, and InfraOps; Software development and modernization; and
Generative AI -driven business applications. As a trusted partner of Data Bricks, Azure, AWS, Web
Methods, and Bitrix24 CRM, we empower businesses with innovative, reliable, and scalable
technology solutions.
Job Description:
We are seeking a energetic and experienced Manager for our Customer Success & Business
Development department at Bangalore. The ideal candidate should have a minimum of 5 years of
experience in Business Development and should possess strong IT industry knowledge, especially
in Customer Success & Growth /Sales/Business Development roles. The primary responsibilities of
this role include lead generation, business growth, pre -sales efforts, farming, upselling and cross
selling.
Role: Manager Customer Success & Business Development
Experience: 5+Years
Location: Udaipur
Key Responsibilities:
ï· Identify and pursue potential leads and opportunities within the target market segments. Use
market research and industry knowledge to identify prospects.
ï· Develop and execute strategies to drive business growth, including setting sales targets,
developing market penetration plans, and establishing key performance indicators.
ï· Create and manage solutioning and pitch decks to effectively present the company's offerings
to clients. Collaborate with the technical team to ensure solutions align with client needs.
ï· Build and maintain strong relationships with existing clients. Understand their needs and work
towards delivering value -added solutions.
ï· Identify opportunities for upselling and cross -selling additional products or services to
existing clients. Maximize revenue potential from each client relationship.
ï· Leverage your extensive experience in IT Customer Solutions Group, Sales, and Business
Development to drive success in this role. Stay updated with industry trends and emerging
technologies.
Requirements
Qualifications:
ï· Proven track record in business development, with at least 5 years of experience in a similar
role.
ï· Strong understanding of the IT services and consulting ecosystem, including global
outsourcing models, offshore delivery centers, and enterprise migration programs.
ï· Proven experience in digital transformation with focus on data engineering, application
modernization, Agentic AI, and cost optimization strategies for enterprise clients. Well -versed
on SDLC and deep understanding on emerging trends in Software industry.
T2313, Ardente Office One,
Hoodi Junction, Bangalore – 560048
ï· Excellent communication, negotiation, and interpersonal skills.
ï· Demonstrated ability to build and maintain relationships with clients and partners.
ï· Experience in lead generation, marketing, and sales strategy development.
ï· Previous experience in a "growth escalator" role, contributing significantly to revenue growth.
ï· Willingness to travel as needed for client meetings and industry events.
ï· Proven track record of achieving and exceeding sales targets.