Associate Manager - India Operations - Admin - BLR (Bengaluru)

Associate Manager - India Operations - Admin - BLR (Bengaluru)

01 Aug
|
Nameless
|
Bengaluru

01 Aug

Nameless

Bengaluru

Withum is a place where talent thrives - where
who you are matters. It’s a place of endless opportunities for growth. A
place where entrepreneurial energy plus inclusive teamwork equals exponential results.
Withum empowers clients and our professional staff with innovative tools and
solutions to address their accounting, tax and overall business management and
operational needs. As a US nationally ranked Top 25 firm, we recruit only the
best and brightest people with a genuine passion for the business.



Withum’s brand is a
reflection of our people, our culture and our strength. Withum has become
synonymous with teamwork and client service excellence. The cornerstone of our
success can truly be accredited to the dedicated professionals who work here
every day, easy to work with a sense of purpose and caring for their co -workers
and whose mission is to help our clients grow and thrive. But our commitment
goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all
team members, clients, and surrounding communities.



The Assistant Manager – Operations /
Administration & Facilities will be responsible for overseeing and managing
day -to -day administrative, facilities, and technical operations to ensure a
safe, effective, compliant, and employee -friendly workplace. The role involves
hands -on management of facilities maintenance, utilities, employee
transportation, travel support, admin help desk operations, vendor management,
buildout project coordination, and contract workforce supervision. The
incumbent will also act as a key point of contact for employee grievances
related to transport, catering, utilities, and facility services, supporting an
employee base of 1,000+.



How will you spend your time:





Operations, Administration & Facilities Management



- Manage
day -to -day operations related to administration and facilities,
ensuring uninterrupted support to business operations.

- Oversee facilities maintenance, including housekeeping, security,
utilities, and office infrastructure.

- Ensure
compliance with internal policies, service level agreements (SLAs), and
statutory & Safety requirements.





Technical Facilities & Utilities Management



• Manage
HVAC, electrical systems, DG sets, UPS,



and power distribution systems.



• Oversee
fire detection, fire -fighting, and life safety systems.



• Ensure preventive maintenance, audits,
inspections, and safety drills.





Buildout & Project Management


• Support office buildout, fit -out, expansion, and
renovation projects.



• Coordinate with PMCs, architects, contractors,
and vendors.





Employee Transportation & Travel


- Manage employee transportation operations, including route planning,
vendor coordination, attendance tracking, and issue resolution.

- Handle employee travel coordination, bookings, and related administrative
support as per company policies.

- Address
and resolve employee grievances related to transportation services in a
timely and professional manner.




Catering & Employee Services

- Coordinate
with catering vendors to ensure quality, hygiene, and timely service.

- Handle
employee feedback and grievances related to catering and other facility
services, ensuring continuous improvement.




Admin Help Desk

- Manage
the Admin Help Desk, ensuring prompt response and resolution of
employee queries related to facilities, transport, travel, and general
administration.

- Track
and analyze help desk data to identify recurring issues and implement
corrective actions.




Vendor Management & Negotiations

- Manage
end -to -end vendor lifecycle, including onboarding, performance
monitoring, billing, and renewals.

- Lead vendor negotiations for facilities, transport, catering,
housekeeping, and security services to optimize cost and service quality.

- Conduct




regular vendor performance reviews and ensure adherence to SLAs.





Contract Workforce Management

- Supervise
and manage contract employees engaged in housekeeping and security
services.

- Ensure
adequate staffing, duty rosters, attendance management, and performance
monitoring.

- Enforce
discipline, safety standards, and service quality among contract staff.




Employee Grievance Handling


- Act
as the first point of contact for employee grievances related to
transport, catering, facilities, and admin services.

- Investigate
issues, coordinate with vendors and internal teams, and ensure effective
resolution within defined timelines.


Team Management & Reporting


- Manage
and guide admin and facilities team members, ensuring productivity
and service excellence.

- Prepare
and submit daily, weekly, and monthly MIS reports related to
operations, costs, vendor performance, and service metrics.

- Support
the Manager – Admin & Facilities in audits, reviews, and process
improvements.




Requirements
- Any graduate/postgraduate

- 6 to 8 years of
administrative experience in a professional services environment preferred.

- Advanced Microsoft
Office skills.

- Good communication
skills, both verbal and written.

- High attention to detail.

- Excellent organizational
skills with an ability to think proactively and prioritize work.

- Should have managed
team.




Website: www.withum.com



Withum will not discriminate against any
employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information,
disability or because he or she is a protected veteran.







📌 Associate Manager - India Operations - Admin - BLR (Bengaluru)
🏢 Nameless
📍 Bengaluru

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