Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

Operations

- Ensures guests are well looked after, from the moment they arrive to the time they leave
- Enquires whether guests are satisfied with the IRD experience
- Offers attentive service to guests, adapting to any constraints
- Establishes valuable relations with guests, offering advice and fostering customer loyalty
- Ensures guests are well looked after, from the moment they arrive to the time they leave
- Enquires whether guests are satisfied with the IRD experience
- Offers attentive service to guests, adapting to any constraints
- Establishes good relations with guests, offering advice and fostering customer loyalty

Financial

- Takes part in inventories and manages stocks under his/her responsibility
- Increases revenue for the point of sale through additional sales techniques
- Prepares and analyses financial reports/results and implements corrective actions as necessary




- Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
- Ensures strict adherence to Outlet Internal bill settlement policy, as per the company/hotel guidelines.

Other Responsibilities

- Maintain complete knowledge of all food & beverage services, contents &preparation; methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

- Managing multiple events with highest levels of proficiency.

Qualifications

- Degree in Hotel Management/ any other graduate
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 1 year of relevant experience in a similar capacity
- Working knowledge of MS Excel, Word, & PowerPoint

Additional Information

- WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities

📌 Assistant Manager - IRD - Pullman Chennai Anna Salai
🏢 Nameless
📍 Chennai