Job Description

Financial

- Takes part in inventories and manages stocks under his/her responsibility

- Increases revenue for the point of sale through additional sales techniques

- Prepares and analyses financial reports/results and implements corrective actions as necessary
- Manages the Events cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
- Ensures strict adherence to Events Internal bill settlement policy, as per the company/hotel guidelines.

Operational

- Organizes the work for the team, including the need to multi-skill in employees for job requirements
- Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
- Continuously takes initiatives to enhance and improve the team member’s product knowledge.
- Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.
- Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
- Ensures the Events Space is prepared to a high standard for as per the discussion with the guest, which is mentioned in the BEO / FP and that all equipment is used correctly

- Takes the global level of activity into account when managing the flow of events in the Hotel.
- Checks the quality, speed and overall efficiency of the team/ events staff.
- Ensures that the Back of the house service areas are maintained as per the hotel standards.

Business plan /Analysis

- Supervises the team's sales behavior




- Analysis the Event’s sales and revenue and strives to achieve and exceed the Financial budgets as per hotel policy.
- Makes efforts to train the team in up-selling and suggestive selling techniques
- Helps increase guest loyalty through quality of service

Team Management

- Evolves working methods in line with brand philosophy
- Respects labor law, particularly when preparing work schedules
- Integrates, trains and manages personnel and assists team members to improve their skills and provides support for career development
- Ensures his/her staff are well presented (clothing, personal hygiene etc)
- Ensures smooth coordination between the different departments (dining rooms, kitchens, bars, lobby etc)

General Duty

- Organizes work and number of personnel according to level of activity in the Event.
- Shares the responsibility for meeting the department's targets with his/her superior, by:

- respecting the procedures and internal audits personally applicable

- ensuring respect of the procedures and internal audits applicable to the team

- increasing sales
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
- Respects the instructions and safety guidelines for the equipment used
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Workplace Charter" (saving energy, recycling, sorting waste etc)

Qualifications

- Vocational certificate to degree level, with experience in F&B; and supervising a team.
- Languages: fluent in the national language, English and a 3rd language would be a plus.
- Minimum 1 year experience in similar capacity or at least 4-5 years of relevant industry experience.

📌 Assistant Manager - Events (New Delhi)
🏢 Recognized
📍 New Delhi