Position Overview


The Assistant Executive Housekeeper supports the Executive Housekeeper in managing end -to -end housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across guest rooms, public areas, laundry, and back -of -house areas.

Key Responsibilities


Operations Management


- Oversee daily housekeeping operations for guest rooms, corridors, public areas, and back -of -house

- Ensure rooms meet brand standards before guest check -in

- Monitor occupancy levels and plan staffing accordingly

- Coordinate with Front Office for room readiness, VIP arrivals, and special requests

Team Supervision & Training

- Supervise supervisors, room attendants, public area attendants, and laundry staff

- Conduct daily briefings and allocate duties

- Train teams on SOPs, safety procedures, grooming standards, and guest interaction

- Monitor performance and support staff evaluations

Quality Assurance & Audits

- Conduct regular room inspections and public area audits

- Ensure adherence to hygiene, sanitation, and brand standards

- Implement corrective actions for identified gaps

- Support high performance in internal and external quality audits

Inventory & Cost Control

- Manage inventory of linen, cleaning supplies, guest amenities, and equipment

- Maintain par levels and consumption controls

- Track laundry operations and outsourced vendor quality

- Assist with budgeting and cost optimization

Guest Experience, Safety & Reporting

- Handle housekeeping -related guest complaints and ensure timely resolution

- Coordinate special setups and amenities for VIP guests

- Ensure strict adherence to health, safety, and chemical handling standards

- Assist in preparing operational reports and maintain housekeeping documentation

- Coordinate with Engineering for maintenance follow -ups