01 Aug
|
Nameless
|
Gurugram
This role is for one of the Weekday's clients
Location: (e.g., Gurgaon / Bangalore / Hybrid)
Experience: 15–22 years
Industry: Airline / Travel / Digital Commerce
Reports to: Head of APAC Delivery
We are seeking a high-impact Digital Delivery Leader to drive rapid, high-quality execution of web and mobile platforms within a large-scale airline ecosystem. This role carries full accountability for end-to-end digital delivery across design, product, engineering, QA, DevOps, and release management, working closely with CXOs and senior business leaders.
The ideal candidate operates with an execution-first mindset, ensuring predictable releases, platform stability, and measurable business outcomes across customer-facing digital channels. This position demands strong operational rigor, data-driven leadership, and the ability to scale teams while managing complex dependencies in a mission-critical environment.
Key Responsibilities
1. End-to-End Digital Delivery Ownership
- Own full lifecycle delivery of web and mobile platforms: discovery → design → development → testing → release → operations.
- Ensure predictable, high-velocity releases aligned with product and business roadmaps.
- Lead multiple Agile pods/squads delivering in parallel.
- Drive high-quality releases through strong engineering and QA discipline.
- Oversee portfolio delivery from concept through live operations and continuous optimization.
2. Cross-Functional Execution Leadership
- Serve as the single point of accountability across Product, UX/UI, Engineering, QA, DevOps, and external vendors.
- Ensure seamless handoffs between design, development, testing, and release.
- Manage cross-team dependencies and system integrations.
- Proactively identify and remove blockers, escalating risks when necessary.
- Align multiple squads to deliver against a unified roadmap.
3. CXO-Level Stakeholder Management
- Partner directly with CIO, CTO, CDO, Product leaders, and business heads.
- Present delivery dashboards, risks, and progress using data-driven insights.
- Translate strategic objectives into executable delivery plans.
- Lead governance, prioritization, and executive-level planning discussions.
- Act as the central voice of delivery within the organization.
4. Data-Driven Delivery Management
- Establish and monitor key delivery metrics such as:
- Velocity and throughput
- Release frequency
- Lead time and cycle time
- Defect leakage
- Uptime and performance
- Customer experience indicators
- - Build real-time dashboards to provide leadership visibility.
- Use performance data to identify bottlenecks and optimize team efficiency.
- Continuously improve delivery processes based on measurable outcomes.
5. Agile & Operating Model Excellence
- Lead scaled Agile delivery across multiple squads.
- Implement best practices for sprint planning, release planning, dependency management, quality engineering, and DevSecOps.
- Improve delivery predictability and organizational maturity.
- Coach teams toward high performance, accountability, and ownership.
- Standardize delivery governance and operational frameworks.
6. Quality, Reliability & Speed
- Establish robust quality engineering standards.
- Ensure strong testing, performance validation, and monitoring frameworks.
- Drive CI/CD adoption and automated release processes.
- Maintain production stability and superior customer experience.
- Balance speed of innovation with platform reliability in a high-traffic airline environment.
7. Team & Vendor Leadership
- Lead large cross-functional teams (50–200+ members).
- Manage internal teams, partners, and third-party vendors.
- Foster a delivery culture centered on ownership, accountability, and measurable impact.
- Mentor delivery managers, program managers, and squad leads.
- Plan capacity, hiring strategies, and scaling initiatives.
Key Outcomes / KPIs
- Release predictability
- Speed to market
- Platform stability and uptime
- Customer experience metrics
- Defect reduction
- Delivery cost efficiency
- Squad productivity
- Business feature adoption
Required Experience
- 15+ years of experience in digital delivery, engineering, or program leadership.
- 5+ years leading large-scale web and mobile platforms.
- Experience in airline, travel, e-commerce, or high-scale consumer technology environments preferred.
- Proven track record of managing multiple Agile teams/pods.
- Experience engaging with CXO and board-level stakeholders.
- Solid understanding of design-led product delivery models.
- Experience with scaled Agile frameworks.
- Strong data-driven approach to delivery management.
Preferred Technology Exposure
- Mobile: React Native, iOS, Android
- Web: React, AEM, modern frontend frameworks
- Backend: .NET, Java, microservices architectures
- Cloud: AWS, Azure, GCP
- DevOps: CI/CD pipelines, observability, SRE practices
- Tools: Jira, Confluence, performance dashboards
Core Skills
Digital Delivery Leadership · Agile Program Execution · Web & Mobile Platforms · CXO Stakeholder Management · High-Velocity Release Management · Cloud & DevOps Ecosystems · Airline Digital Platforms · Cross-Functional Team Leadership
📌 Airline Digital Delivery Leader - Web & Mobile (Gurugram)
🏢 Nameless
📍 Gurugram