About Us

An award-winning global healthcare solutions provider, ID Medical is dedicated to connecting and supporting the Healthcare Professionals and Organisations who take care of our health every day.

We are a fast-growing organisation working closely with healthcare providers across the United States.

SUMMARY OF ROLE:

Critical administrative and coordination role supporting the Client Delivery Team based in USA.

Supports the running of efficient day-to-day operations by providing administrative, reporting, and coordination support.

RESPONSIBILITIES:

- Responsible for providing effective administrative support to team leadership and Client Delivery staff, ensuring the smooth running of daily operations

- Assist with calendar coordination, meeting scheduling, and preparation of materials for meetings

- Support internal teams, including Directors and Managers, with administrative and reporting-related tasks

- Create, format, and enhance PowerPoint presentations for internal and client-facing use, ensuring clarity and professionalism

- Responsible for compiling, analysing, and maintaining reports to support team performance tracking and operational insights

- Organize and interpret data from internal systems to assist with reporting and analytics needs

- Assists with building recurring reports and dashboards, identifying trends and areas for improvement

- Maintain and update databases, ensuring data accuracy and consistency across systems

- Contribute to process improvements, particularly related to reporting workflows and data management

OUTCOMES, TARGETS & KPIs ASSOCIATED WITH THIS ROLE:

- Efficient Administrative support ensuring the smooth running of day to day operations

- Compiling and providing reports for MI





- Producing PowerPoint presentations of high standards sufficient for external client use and internal use

- Maintains and updates databases with accurate information

- Builds effective stakeholder relationships

BACKGROUND AND QUALIFICATIONS:

Essential:

- Bachelor’s degree required

- Proven experience supporting senior executives in an assistant or similar highly competent administration role

- Excellent English verbal and written communication skills – able to proof read and make text and format changes to PowerPoint for example

- High Proficiency in Microsoft Office, particularly Excel and PowerPoint

- Demonstrated experience in roles where they have contributed to process improvements and driven efficiency

- Proven professional background with proven expertise in handling sensitive information appropriately

- Detail orientated, highly adaptable able to problem solve and manage multiple tasks in a fast paced environment.

- Confident, calm, assertive, and able to operate with a high degree of autonomy

- Confident, discrete communicator able to build positive working relationships

- Solid organizational skills and attention to detail

- Calm under pressure with exceptional time management skills and the ability to manage competing priorities under pressure

- Strong critical thinking and analytical abilities

- Ability to anticipate needs and act proactively

- Ability to work both independently and as part of a team

- Willingness to learn and grow within a supportive team environment

- Team-oriented mindset with a willingness to support broader organizational goals

HIGHLY DESIRABLE:

- Worked in healthcare sector in similar role

- Worked with USA organisation

Shift - US/Night Shift (WFO)

Transport - home pick up & drop (Up to 20 KMs)

Benefits - PF, Mediclaim

📌 Administrative Assistant (Client Delivery Team) (Pune)
🏢 Important Business
📍 Pune