Reception & Front Desk Duties

- Greet and guide patients, attendants, and visitors courteously.

- Register patients, manage appointments, and maintain patient records.

- Answer incoming calls, respond to inquiries, and redirect calls as needed.

- Ensure timely check-in and check-out processes for patients.

- Maintain cleanliness and professional appearance of the front desk area.

Billing & Accounts

- Generate invoices for dialysis sessions and other services rendered.

- Maintain accurate records of payments (cash, UPI, card, or insurance).

- Reconcile daily collections and submit cash reports to the finance/admin team.

- Maintain petty cash and ensure documentation of all cash transactions.

- Coordinate with insurance providers for billing and claims processing.

Administrative Support

- Maintain and update patient database and documentation.





- Assist in procurement by maintaining stock records of consumables and informing the concerned team for replenishment.

- Help with HR-related clerical work (e.g., staff attendance reports).

- Support in monthly financial reporting to head office/accountant.

Requirements

Technical Skills

- Proficiency in MS Office (especially Excel and Word).

- Experience with accounting software (Tally, Zoho Books, or equivalent) is an advantage.

- Familiarity with billing systems used in healthcare is a plus.

Communication & Soft Skills

- Positive verbal and written communication in English and local language.

- Courteous, empathetic, and professional in dealing with patients and families.

- Attention to detail and strong organizational skills.

- Ability to multitask and handle stressful situations calmly.

📌 Accountant Cum Receptionist (Koyilandy)
🏢 Nameless
📍 Koyilandy