We are searching for a resourceful Events Manager to join our incredible team at in India.
Growing your career as a Full Time Events Manager is an amazing opportunity to develop excellent skills.
If you are strong in planning, teamwork and have the right mindset for the job, then apply for the position of Events Manager at today!

Job Description

Events Manager(Local Contract)

JOB SUMMARY

- Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events.
- This position primarily handles events of high complexity.
- Ensures that property events have a seamless turnover from sales to service back to sales.
- Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
- Primary Responsibilities

Managing Event Logistics and Operations

- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Adheres to all standards, policies, and procedures.

- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Uses his/her judgment to integrate current trends in event management and event design.




- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience.

Ensuring and Providing Exceptional Customer Service

- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Makes presence known to customer at all times during this process.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Follows up with customer post-event.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.




- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Interacts with guests to obtain feedback on product quality and service levels.

Leading Event Management Teams

- Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
- Profile
- Knowledge and Experience
- Hotel Management/Business/Management Graduate
- Additional certification(s) in Event Management will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Good working knowledge of MS Excel, Word, & PowerPoint
- High degree of professionalism with sound human resources management and business acumen capabilities
- Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations

Benefits of working as a Events Manager in India:

● Excellent perks
● Advancement opportunities
● Advantageous package

📌 Events Manager - Urgent (India)
🏢 Recognized
📍 India