We are hiring a creative PD-OTC to join our stellar team at Genpact in Gurgaon.
Growing your career as a Full Time PD-OTC is an amazing opportunity to develop exceptional skills.
If you are strong in communication, people management and have the right personality for the job, then apply for the position of PD-OTC at Genpact today!

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos; biggest brands&mdashand; we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore; harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore; calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.We are inviting applications for the role of a PD, Collections

If you're a working professional in OTC domain who have worked on SAP ERP- preferably in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions, we're looking forward to interact and discuss this opportunity with you. Responsibilities

- You shall be responsible for collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.

- Responsible to respond to email /phone queries related to disputed invoice





- Research and analyze the disputes/deductions in ERP

- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution

- Find opportunities and recommend solutions for process and automation improvements

- Daily reporting of individual portfolios to track and monitor the past dues

- You should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact

- You are a phenomenal teammate to process any adhoc request in a timely manner.

- Deliver quality customer service by researching and responding to all internal & external partners' inquiries quickly, effectively and expertly

- Call out problems to senior staff members and or management as appropriate.

Qualifications we seek in you!

Minimum qualifications

- Graduation in any stream

- You are excellent in interpersonal skills

- You have Meaningful work experience

Preferred Qualifications

- Prior collections management experience shall be an added advantage

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Benefits of working as a PD-OTC in Gurgaon:

● Company offers excellent benefits
● Opportunities to grow
● Competitive salary

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