01 Aug
|
Important Company of the Sector
|
Kolkata
01 Aug
Important Company of the Sector
Kolkata
We are looking to hire a motivated Guest Service Associate Food & Beverage Service to join our stellar team at Accor in Kolkatta.
Growing your career as a Full Time Guest Service Associate Food & Beverage Service is a great opportunity to develop useful skills.
If you are robust in critical thinking, cooperation and have the right initiative for the job, then apply for the position of Guest Service Associate Food & Beverage Service at Accor today!
Company Description
We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Job Description
Outlet Operation
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures
- Deliver F&B; services in accordance to departmental standards and procedures
- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
- Greet all patrons warmly upon arrival at the door and escort them to the table
- Ensure that all food & beverage are served according to service standard
- Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
- Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
- Try to remember individual patron's names and their preferences to extend a personalized service
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Thank all patrons for patronizing the outlet upon their departure
- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
- Report any complaints, incidents or other irregularities to management
- Assist other Food & Beverage outlets with their operations during peak times or when required
Qualifications
- Minimum 1 year work experience in hotel operations.
- Having a relevant degree or diploma in Hospitality or Tourism management.
Benefits of working as a Guest Service Associate Food & Beverage Service in Kolkatta:
● Learning opportunities
● Opportunities to grow
● Competitive salary
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