We are looking for a resourceful Duty Manager to join our productive team at Taj Lake Palace in Jaipur.
Growing your career as a Full Time Duty Manager is an awesome opportunity to develop relevant skills.
If you are strong in creativity, presentation and have the right experience for the job, then apply for the position of Duty Manager at Taj Lake Palace today!
Job Responsibilities
1. Staffing and scheduling of the shift and allocation of duties.
2. Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
3. Facilitate learning and development for all the team members of the outlet.
4. Performance Appraisal/ Management of the staff in the department
5. Maintain the Log Book and effective follow up system. Check the daily arrival list and monitor all VIP movement.
6. Ensure that the guest has a pleasant stay by supervision of
7. Room allocation
8. Smooth Check In and Check Out
9. Special requirements of the guest
10.
Co-ordinate with departments like Security and Housekeeping to ensure that all security, hygiene and aesthetic standards of the hotel are met.
11. Act as a 'One Point Contact' for the guest, constantly interact with guests in order to solicit feedback.
12. Prepare reports on Occupancy, Average rates, Reservations.
13. Monitor daily performance and manage revenue through revenue and yield management techniques.
Job Requirements
- Assists the Front Office Manager in the daily operations of the Front Office. In the absence of the Front Office Manager, covers his duties.
- Trains a team of front office staff.
- Excellent communication skills
- Guest handlling