We are hiring a capable Assistant Front Office Manager to join our awesome team at Accor in Delhi.
Growing your career as a Full Time Assistant Front Office Manager is an awesome opportunity to develop exceptional skills.
If you are strong in presentation, planning and have the right initiative for the job, then apply for the position of Assistant Front Office Manager at Accor today!

- Ensure that entire department compliance with Policies and Procedures as per the guidelines.
- Assist Front Office manager with establishing the written guidelines and control.
- Maintain staffing levels in line with hotel occupancy and productivity.
- Ensure that check lists are followed in all sections of Front Office.
- Ensure that check ins / outs are effective within require time frame and as per defined standards. Ensure all guest entering the hotel are welcomed.
- Ensure fond farewell is extended to all guests on departure.
- Handles relevant guest comments or complaints of the hotel guests and inform to the management.
- Ensure that city knowledge is updated.
- Ensure that all internal controls are in place, inspect cash float on regular basis.
- Promotes and Drive Up selling in the hotel, identify the potential guests for Upsell. Assist FOM with setting the monthly and yearly targets of Up Selling.
- Assist Front Office Manager with recruitment by screening and conducting interviews.
- Ensure and check guest room for hotel standards and amenities.
- Assist Front Office Manager in finalizing arrival and departure gifts.




- Coordinates with reservations for arrival time of maximum guests.
- Ensure that Front Desk teams takes departure time and secure mode of payment.
- Ensure that Arrival & Departure register is updated as per local laws at all times. Also ensure that 'C' forms are made and send as per the local laws.
- Ensure all guest loyalty plans like Kids program, Frequent Guest Program and Long stay program are developed and followed.
- Ensure and check all equipment in Front Office Department are in working condition.
- Supervise handling of guest history ensure that profile cleanup of duplicate profiles is done periodically.

- Assist Front Office Manager with forecasting of revenues and expenses all MODs like Telephone, Transport and Business Center.
- Responsible for labor costs of all service employees in the department, therefore, supervise the schedules in terms of coverage and adhere to budget guidelines.
- Checks the efficiency reports from of Hot SOS and prepares the Action Plans if required.
- Ensure upsell reports are prepared on time and sent to Finance for timely paid out of upsell incentive.
- Liaison with Manager Food & Beverage for finalizing and placement of welcome amenities.
- Monitors preparation and distribution of daily forecasts and reports prepared by Duty Managers.
- Ensure all grooming standards are in establish and adhered to.
- Performs all other job assigned by the Management.

Benefits of working as a Assistant Front Office Manager in Delhi:

● Learning opportunities
● Opportunities to grow
● Attractive package

📌 Assistant Front Office Manager - Hiring Fast (Delhi)
🏢 Nameless
📍 Delhi