We are hiring a remarkable Delivery Manager to join our awesome team at Smartek21.com in Chennai.
Growing your career as a Full Time Delivery Manager is an amazing opportunity to develop excellent skills.
If you are strong in presentation, decision-making and have the right experience for the job, then apply for the position of Delivery Manager at Smartek21.com today!

SmarTek21 is a global leader in Intelligent Technology Transformation as a Service. We accelerate digital business for Fortune 500 clients and industry-leading enterprises across the world. Our technology services have accelerated billions in revenue for our clients in Telecoms, Retail and eCommerce, Insurance, Banking, Technology, and Healthcare.

Job Description

- Evangelize SmarTek21 Delivery excellence to teams, strategic partners, customers, influencers and decision makers to facilitate building, managing, and providing a perspective on potential service offerings.
- Ability to understand the overall business strategy and direction from the executive team and ensure services team is aligned to that vision
- Drive the team to discover customer problems and create valuable, desirable, and pragmatic solutions with key outcomes and success metrics defined
- Collaborate with customer engagement and services leadership team on strategy, partnering on key initiatives and driving cross-functional alignment and progress
- Work with the team to define and prioritize a backlog that continuously delivers measurable value to clients and business
- Deeply understand, analyse, synthesize, and record user needs into priorities, roadmap plans, and detailed specifications
- Drive team success by facilitating activities, aligning team members on project outcomes, bringing clarity where there is ambiguity,



and keeping everyone aligned throughout delivery
- Identify critical assumptions, define scope for current projects, measure success metrics, and use data to take informed decisions
- Understand the customer journey, incorporate industry standards, and best practice into the service delivery
- Influence and drive continuous improvement of delivery, solution development lifecycle process, practices & initiatives.

Desired Candidate profile

- 14+ years of software / IT engineering industry experience
- 8+ years of experience managing delivery for service-based companies
- Proven record of delivering enterprise services with a deep technical and business acumen
- Demonstrated experience in building successful cross-functional partnerships and successfully navigating through complex stakeholder environments
- A strong growth-mindset and a servant-leadership approach
- A proven track record of hiring, mentoring, and leading high performing teams
- Proven record of end-to-end ownership and attention to detail; able to run independently and bring clarity to ambiguous problems
- Outstanding planning, collaboration, and organizational skills
- A strong quantitative and qualitative appetite to a rigorous data driven decision-making
- Great EQ and affinity for both team and customers' success
- Drive requirement definition, customer experience design, service delivery roadmap and prioritization
- Strong analytical and problem-solving skills with a bias towards experimentation and action
- Excellent interpersonal and written communication skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Benefits of working as a Delivery Manager in Chennai:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary

📌 Delivery Manager - Urgent (Chennai)
🏢 Nameless
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