We are on the lookout for a resourceful Telecaller to join our diverse team at Fortune staffing pvt ltd in Delhi.
Growing your career as a Full Time Telecaller is an incredible opportunity to develop useful skills.
If you are strong in decision-making, presentation and have the right experience for the job, then apply for the position of Telecaller at Fortune staffing pvt ltd today!
Job Details
As a Telecaller, you are responsible for handling sales over the phone entirely . You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs,
clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level