We are looking to hire a creative Process Expert to join our amazing team at The Maersk Group in Chennai.
Growing your career as a Full Time Process Expert is an awesome opportunity to develop exceptional skills.
If you are strong in people management, problem-solving and have the right initiative for the job, then apply for the position of Process Expert at The Maersk Group today!
Has responsibility for timely and accurate updating and entering of
data as per process. Reports tasks in an productive manner to achieve
high customer satisfaction and support timely Vendor payment process.
We Offer
As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.
Key Responsibilities
- Meet and exceed KPIs by performing quality work and adherence to deadlines.
- Achieve productivity targets – so as to improve the overall performance of the team.
- Adhere to planned shifts.
- Accurate update of task status in Workflow tool.
- Prompt and effective response to email system.
- General reliability as a team member.
- Provide suggestions for internal process improvements.
- Provide support and guidance to new staff
- Achieve/exceed targets of service delivery
- Conduct trainings where ever relevant
- Handling day to day communication with stakeholders
- Learn and execute BCP tasks, if applicable
- Assist in adhoc projects in line with organization focus
- Ensure no fines or penalties are imposed, prevent claims
- Provide suggestions to improve efficiencies
- Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
- Internal Contacts with various departments Maersk Line Offices.
Who we are looking for
- Education: Any Graduate.
- General awareness of the practical side of Operations.
- Technical Skills: List any specific computer equipment, programs or systems colleague would be responsible for operating.
- Computer literacy.
- Good knowledge of MSL operations systems.
Benefits of working as a Process Expert in Chennai: