We are searching for a brilliant Executives to join our awesome team at EXL IT service management in Jaipur.
Growing your career as a Full Time Executives is a great chance to develop exceptional skills.
If you are strong in teamwork, creativity and have the right mindset for the job, then apply for the position of Executives at EXL IT service management today!

Primary Responsibility
Understand all relevant aspects Freight Bill Entry process, which includes:
Review of the BOL against information to be entered in ASD. The Biller will be entering the information against specific criteria:
. Customer Information/Matching
. 3rd party
. Reference Numbers
. Accessorial
. Commodity Descriptions and NMFC (National Motor Freight Classification)
. Payment Terms
. Special Services/Contracts
. Weight
. Density or Dimensions

Performance Parameters
. Productivity (Per SLA parameters)
. Accuracy/Quality (Per SLA parameters)
. Turn-around-Time (TAT) (Per SLA parameters)
. Complaints (Per SLA parameters)
. Any other metrics agreed to within SLA

Role Responsibilities
. Participate in training to develop knowledge in all systems
. Integrate procedural changes into daily routine
. Achieve individual productivity and quality goals
. Support other team members in meeting service expectations
. Aid in the training of others, as needed
. Provide quality review to ensure accuracy
. Adhere to Company Policies and Procedures

- Stay current with system and procedural changes to bill entry process.
- Identify differences between bill entry error and system issues.




- Identify trends with bill entry errors and bring to management attention.
- Understanding of transportation operations, freight flow, terms.
- Understanding of bill flow process (which can differ between operating companies)

. Understanding of 'down stream' effects of bill entry accuracy
Primary Internal Interactions
. Assistant Manager - Operations for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.
. Manager for the purpose of settling issues left unresolved by the Assistant Manager
. CCEs (Team Members) for the purpose of seeking co-operation and clarification on process related matters and providing assistance and support when required.
. SME/Process trainer for the purpose of training as and when required.
Primary External Interactions
. None

Minimum Qualification
Graduate with Computer literacy (MS Office and Domain knowledge).This would mean 15 years of formal education (12 years in school plus 3 years in college)
Minimum Experience
0 - 2 years
Technical Skills
Adaptability
Customer Focus
Interpersonal Skills
Communication Skills
vAbility to utilize multiple screens on systems to assess and research account information
vShould have an eye for detail for effective screening of scanned images.

vDemonstrate a willingness to change within the technological/systems environment
vAdjust well to new situations and changing priorities
v Focus on the highest priorities first and be well organized

Benefits of working as a Executives in Jaipur:

● Excellent benefits
● Opportunities to grow
● Attractive package

📌 Executives - Hiring Immediately (Jaipur)
🏢 Leading
📍 Jaipur