We are hiring a competitive Sr Customer Service Executive to join our awesome team at Harmony United Psychiatric Care in Hyderabad.
Growing your career as a Full Time Sr Customer Service Executive is a terrific opportunity to develop excellent skills.
If you are strong in problem-solving, project management and have the right mindset for the job, then apply for the position of Sr Customer Service Executive at Harmony United Psychiatric Care today!
Harmony United Psychiatric Care is a healthcare company based in Florida, USA. We provide outpatient mental health and substance abuse treatment in the state of Florida, USA through networks of clinics and online telehealth platform. We have high quality of mental health professionals in our team including Psychiatrists, Psychologists, Psychotherapist, Nurse Practitioners, Physician Assistants, among others Our providers and medical team prioritize patient care and are well supported by warm and high-quality staff.
We have contracted a company base in Hyderabad, India, Harmony United Medsolutions, PVT. LTD. to provide assistance in the different aspect of operations of our company in the USA.
We welcome all the candidates to come and be part of this fast-growing organization and have a bright career and future. We are currently hiring, who can join us immediately for our Hyderabad location.
Job Title: Sr. Customer Service Executive
Job Location: Tolichowki, Hyderabad
Job Type: Full time
Experience:
Looking for 5 yrs to 8 years in International Calling Voice Process Experience only (Mandatory)
Roles and Responsibilities:
- A customer support teams underlying focus is on problem solving in the short term.
- Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
- Customer support is measured by factors like speed and quality of help received.
- Some of the most key support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score.
Desired Candidate Profile:
- Should have excellent communication in English. (Both written and verbal)
- Should be able to work in night shifts.
- Should have a bachelors or Masters degree (Regular).
Education:
Should be a Graduate. (Bachelors in B.Tech with any Stream is preferable)
• No Cab Facility Available.
• Fixed Night Shift 5:30 pm to 4:30 am
• Working Days: 4 days (Monday thru Thursday)
• Week Off: 3 days (Friday, Saturday, Sunday)
• Contact# Show phone number
E-mail:-View email address on careers.hupcfl.com
Note: Available to take calls between 5:30 PM to 4:30 AM only from Monday to Thursday.
Benefits of working as a Sr Customer Service Executive in Hyderabad: