We are looking for an experienced Service Advisor to join our high calibre team at VFM Motors Private Limited in Bangalore.
Growing your career as a Full Time Service Advisor is a fantastic opportunity to develop competitive skills.
If you are strong in people management, persuasion and have the right experience for the job, then apply for the position of Service Advisor at VFM Motors Private Limited today!

Date:22-04-2023Position :Automotive TechnicianReporting to:BM/GMDept's Automotive Technician - SummaryShould be service Bikes and replace or repair broken, worn, or defective parts.MAJOR RESPONSIBILITYKEY RESULT AREAS SET BY BMKEY RESULT AREAS SET BY Advises customers about necessary service for routine maintenance.
Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
Prepares a repair order showing time, cost and labor estimates for service.
Writes a brief description of the customers concern on the repair order to help the technician locate the problem.
Explains the work performed and the repair order charges to the customer.
Handles customer complaints.
Schedules service appointments.
Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.




Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes promised time. Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
Keeps service department forms, menus and pricing guides up to date.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.




Handles telephone inquiries regarding appointments and work in process.
Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
Maintains a professional appearance.
Keeps work area clean.
Other tasks as assigned Necessary Qualification : Reasoning Ability Special Skills :Probation Period/BenefitsTenth/PUC/Diploma Holders/Bachelor's degree from four-year college or university; or 2 - 3 years
Technical education from Automobile industry will be added advantagesTechnician can possess include diagnosing issues, performing preventative maintenance, working with hand tools, and compliance with safety procedures. When it comes to soft skills, technicians should have solid customer service and communication skills and ability to thing reasoning and find solutions for issueUnderstanding of basic mechanical principles, practices, and procedures as related to the Bikes
Ability to listen, read, or follow directions.
Detail-oriented and precise.
Ability to use basic tools.
Excellent problem-solving and customer service skills.Pre Probation Period - You will be evualated on weekly bases by Reporting manager. Salary and other thing will be discussed during time of interview Post Probation period - Successful completion , You will entitled for completed company Benefits etcInterview process - 1st Round Hr, 2nd Round BM/Gm

Benefits of working as a Service Advisor in Bangalore:

● Learning opportunities
● Advancement opportunities
● Advantageous package

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