We are on the lookout for an enthusiastic Field Service Engineer to join our growing team at Waters in Ahmedabad.
Growing your career as a Full Time Field Service Engineer is an awesome opportunity to develop productive skills.
If you are strong in problem-solving, adaptability and have the right drive for the job, then apply for the position of Field Service Engineer at Waters today!

Waters Corporation's Field Services Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on Waters’ product suite. As a Field Service Engineer - Core Products LC, you'll join a global team of engineers that are committed to ensuring Waters’ legendary service for our customers who utilize our scientific instrumentation and software. In this role, you'll have the opportunity to provide technical expertise on Waters LC products for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries.

The main responsibilities include:

1. The candidate will be responsible for planning and executing all service activities on all Waters products including installation, demonstration, training of operators, emergency repairs, TAP, Service Contracts ettc
2. Ensure minimum down time for all Wates products
3. Achieve revenue objectives, co-ordination with the Sales dept, support service and application training to current engineers etc.
4. Achieve highest level of customer satisfaction.
5. Provides customer support; training, diagnoses and troubleshoots customer problems, assists with parts management issues.
6. Repairs, installs, and uses all currently supported instrument models and accessories; gains limited knowledge of applications software; calibrates instruments for optimal performance.
7. Prepares a variety of reports, logs and documentation of service and repair activities; prepares service reports for input to the product reliability report; maintains up-to-date manuals,



service notes, drawings, and other materials needed for effectiveness.
8. Prepares a variety of paperwork to document work in progress, completed work, and other necessary tracking paperwork; submits required paperwork on a timely basis to department management.
9. Establishes and maintains prompt professional communications with customers and internal resources.
10. Provides information to customers regarding service products and offerings; effectively sells service products and contracts

Successful candidate is likely to have the following competencies:

- BE in Electronics/Instrumentation or Diploma in Electronics or Instrumentation
- Bsc/Msc in Electronics
- A good communicator with a high level of customer focus
- A methodical approach to problem solving.
- A keen interest and methodical approach to fault finding and problem solving

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Advantages of working as a Field Service Engineer in Ahmedabad:

● Company offers great benefits
● Opportunities to grow
● Attractive package

📌 Field Service Engineer - with Growth Opportunities (Ahmedabad)
🏢 Important Group
📍 Ahmedabad