We are searching for a confident Engineer - Customer Service Operations to join our high calibre team at Tata Communications Ltd in Pune.
Growing your career as a Full Time Engineer - Customer Service Operations is an amazing opportunity to develop productive skills.
If you are strong in adaptability, planning and have the right drive for the job, then apply for the position of Engineer - Customer Service Operations at Tata Communications Ltd today!

Job description

Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills Job Segment Operations Manager, Engineer, Operations, Customer Service, Engineering

Job Function

BPO / Customer Care / ITES / KPO / Telecaller

Key Skill

issue resolution , customer service , customer queries , customer service operations , communication skills

Benefits of working as a Engineer - Customer Service Operations in Pune:

● Company offers great perks
● Company offers career progression opportunities
● Competitive salary

📌 Engineer - Customer Service Operations - Hiring Urgently (Pune)
🏢 Recognized
📍 Pune