We are on the lookout for a resourceful Executive - Customer Support to join our vibrant team at IntouchCX in Bangalore.
Growing your career as a Full Time Executive - Customer Support is an incredible opportunity to develop competitive skills.
If you are strong in adaptability, presentation and have the right personality for the job, then apply for the position of Executive - Customer Support at IntouchCX today!

- Intouch CX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we- re obsessed with providing remarkable customer experiences for the world's most innovative brands.

About the Job :

- We are looking for a self-motivated individual with excellent customer service skills to join our team!. Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers.

- This role is currently offered as WFO

As a Customer Service Associate - Voice, You Will :

- Have daily interactions with customers and handle all issues from end to end via call.

- Go the extra mile to engage customers in solving issues and ensure satisfaction.

- Quickly and effectively build rapport with customers, diagnose and resolve issues.

- Provide white glove service and have the ability to provide an overall excellent customer experience.





- Managing customer expectations regarding estimated response times

As a Customer Service Associate - Voice, You Have :

- A post-secondary degree in any major

- 6 months - 4 years of customer service experience

- Fluency in spoken English

- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.

- The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer

- Excellent communication skills and high emotional intelligence

- Excellent problem solving and customer service skills

- Strong analytical & Interpersonal skills

- The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure

- A adaptable schedule : Must be okay to work nights

- Benefits of working as a Customer Service Associate - Voice :

- An attractive compensation package with performance-based incentives

- Incredible learning and growth opportunities

- Outstanding rewards and recognition program & employee engagement activities

- Free Food and Transport while working in office

- Medical Insurance

Benefits of working as a Executive - Customer Support in Bangalore:

● Company offers great benefits
● Company offers career progression opportunities
● Attractive package

📌 Executive - Customer Support - Start Now (Bengaluru)
🏢 Important Group
📍 Bengaluru