We are on the lookout for a creative Customer Service Executive to join our exceptional team at Della Group in Mumbai.
Growing your career as a Full Time Customer Service Executive is a terrific opportunity to develop useful skills.
If you are strong in cooperation, persuasion and have the right mindset for the job, then apply for the position of Customer Service Executive at Della Group today!

Job Description:

- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Informing customers of upcoming promotions or deals




- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Interacting with customers to ensure they have a desirable and shareable experience

Job Expectations:

Excellent Verbal and written communincation skills
Negotiation Skills
Selling Skills
Customer Service Skills
Excellent Co-ordination Minimum Qualification:
Relevant Minimum Job Experience:
2-3 years experience in similar role Reporting to:
Marketing Head Travel:
N/A

Benefits of working as a Customer Service Executive in Mumbai:

● Company offers great advantages
● Opportunities to grow
● Competitive salary

📌 Customer Service Executive - Start Now (Mumbai)
🏢 Important Group
📍 Mumbai