We are looking to hire a remarkable Customer Service & Operations Team Manager, AVP to join our passionate team at in Chennai.
Growing your career as a Full Time Customer Service & Operations Team Manager, AVP is an awesome chance to develop excellent skills.
If you are strong in communication, presentation and have the right drive for the job, then apply for the position of Customer Service & Operations Team Manager, AVP at today!

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Customer Service & Operations Team Manager, AVP

- Working in Reconciliation and Investigations, you’ll be planning and managing the optimum capacity for your team
- We’ll look to you as a representative in business meetings to contribute to the impact of reconciliations, compensation and brokerage processes
- You'll be joining a business which places huge emphasis on learning and will have lots of opportunity for personal and professional growth

What you'll do

Day-to-day, you’ll be managing operational escalations and disputes,



leading process re-engineering and automation initiatives to maximise efficiency gains and to ensure the engagement and development your of team.

With your leadership, you’ll also be making sure that the business unit operates in accordance with stipulated risk management policies and procedures, covering market risk, credit risk and operational risk.

You’ll also be:

- Contributing to a stable and robust set of processes to fully support operations
- Identifying opportunities for improving existing processes, with the aim of increased control and value added to the business and its client base
- Putting objectives and comprehensive performance indicators in place for your team
- Overseeing overall employee development and making sure they're in line with your department’s objectives and directions

The skills you'll need

To be successful in this role, it’s crucial that you have good leadership skills.

You’ll also need:

- Excellent influencing, negotiation and strategic planning skills
- The ability to adapt and drive a team in a rapidly changing working environment
- An understanding of how to work well under pressure and to tight deadlines

Benefits of working as a Customer Service & Operations Team Manager, AVP in Chennai:

● Learning opportunities
● Opportunities to grow
● Competitive salary

📌 Customer Service & Operations Team Manager, AVP - Urgent (Chennai)
🏢 Nameless
📍 Chennai