We are looking for a focused Customer Service Agent to join our exceptional team at Tyremarket.com in Bangalore.
Growing your career as a Full Time Customer Service Agent is a terrific opportunity to develop exceptional skills.
If you are strong in planning, cooperation and have the right initiative for the job, then apply for the position of Customer Service Agent at Tyremarket.com today!

Tyremarket.com is the largest tyre portal in India, attracting 20% of Indian Tyre buying population. We exist to make our customers delighted. We are seeking bright, motivated and hardworking individuals with strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service. Customer Service Agent We are committed to deliver timely, accurate and qualified service to all our valued customers. We are looking for action-oriented, flexible problem-solvers who will assist customers in placing orders and solving post-sales concerns, if any. Associates communicate with customers through mail, chat and phone, and also utilize our proprietary software to go through customer history, research and review policies and communicate effective solutions in a fun and fast-paced environment. Knowl

Tyremarket.com is the largest tyre portal in India, attracting 20% of Indian Tyre buying population. We exist to make our customers delighted. We are seeking bright, motivated and hardworking individuals with strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service. Customer Service Agent We are committed to deliver timely, accurate and professional service to all our valued customers. We are looking for action-oriented, flexible problem-solvers who will assist customers in placing orders and solving post-sales concerns, if any. Associates communicate with customers through mail,



chat and phone, and also utilize our proprietary software to go through customer history, research and review policies and communicate effective solutions in a fun and fast-paced environment. Knowledge and Skills Required Communication Skills:
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently Computer Knowledge/Skills:
Ability to use a desktop/laptop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Browser
Excellent typing skills
Demonstrates understanding of the Internet, E-commerce Websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in the work environment Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs




Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Diwali Season Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Qualifications Required
Minimum qualification is 10 + 2. Any graduate/ PG/Diploma is eligible to apply.
Job Type: Full-time
Salary: ₹15,000.00 - ₹22,000.00 per month Day shift
Weekend availability Education: Diploma (Preferred) Experience: Customer service: 3 years (Preferred)

Language: English (Required)
Hindi (Required) See Less

Benefits of working as a Customer Service Agent in Bangalore:

● Learning opportunities
● Advancement opportunities
● Competitive salary

📌 Customer Service Agent - with Great Benefits (Bengaluru)
🏢 Important Group
📍 Bengaluru