We are on the lookout for a focused Customer Service Agent to join our diverse team at CurrentBody in Hyderabad.
Growing your career as a Full Time Customer Service Agent is a great opportunity to develop useful skills.
If you are strong in teamwork, creativity and have the right drive for the job, then apply for the position of Customer Service Agent at CurrentBody today!

CurrentBody are the first company to recognise one of the fastest-growing trends in the world of beauty. With up-to-date innovation allowing manufacturers to create devices that replicate a user-friendly version of the professionals in salons, spas, and clinics, CurrentBody has brought together a complete selection available for home use technology.

We aim to offer the largest selection of safe, clinically proven electrical health and beauty products in the world, supported by a team with exceptional product knowledge and who provide excellent customer care.

About the Role

We are looking for a highly motivated candidate with a passion for customer services and delivering customer excellence.

As the foremost provider of beauty devices, we handle a wide range of products and have suppliers and customers across the world. This role will see you interact with customers across the globe to ensure they receive top class customer service.

Responsibilities





- Responding to UK and international customer queries and complaints via email, phone, live-chat and social media channels in a timely and accurate manner
- Maintain customer records by updating account information and recording details of any customer issues/enquiries
- Maintain knowledge about the company’s range of products to ensure you can offer great advice to the customers pre and post-purchase
- Liaising with other departments to resolve queries and obtain information for customers
- Online live text chat with on-site visitors helping them with product advice
- Managing logistics and deliveries
- Working with different payment systems

Requirements

- Passion for customer service
- Excellent written and verbal English
- Good communication skills are a must
- Able to work under pressure in a fast-paced environment
- Follows work ethics and is a good team player
- Track record of experience working in a customer-centric role is a must
- Experience using Zendesk Preferable, but not essential

Hours:

Rotational Shift patterns with 2 week-off

Hybrid working module

6-Month Probation Period

Benefits

Competitive benefits package

Perks of working as a Customer Service Agent in Hyderabad:

● Excellent benefits
● Opportunities to grow
● Competitive salary

📌 Customer Service Agent - Start Immediately (Hyderabad)
🏢 Important Business
📍 Hyderabad