We are on the lookout for an ambitious Customer Care Associate to join our all-star team at Aditi Tracking Support Private Limited in Mumbai.
Growing your career as a Full Time Customer Care Associate is a terrific opportunity to develop exceptional skills.
If you are strong in decision-making, creativity and have the right experience for the job, then apply for the position of Customer Care Associate at Aditi Tracking Support Private Limited today!

JD for Rapid Centre Associate

Hiring for Smart Customer Care Executives for a Life Saving Emergency Services (Call Center)

· Candidates looking for stable career growth with a bright future and long term goals achievements, Candidates willing to help the citizens in Mission Critical & Life Services, may apply.

• Managing Inbound and outbound calls promptly

• Identify citizen's needs, clarify information and connect the call as per the required Emergency services.





• Ability to be on the phone for a long time and guide the citizens.

ROLES & RESPONSIBILITY :

Citizen Focus

· Take ownership of each citizen while empathizing and prioritizing citizens needs.

· Determine citizen needs and provide appropriate solutions through relationship building.

· Problem Solving Skills

· Approach problems logically and with good judgment to ensure the appropriate citizen outcome.

· Effectively prioritize work to ensure efficiency.

· Conduct research as needed.

Required Candidate profile

· Ok to Work in 24/7 Shifts (Including Night shifts).
· Possess good communication skills, both oral and written

Languages Known:

English, Marathi & Hindi

Benefits of working as a Customer Care Associate in Mumbai:

● Company offers great advantages
● Opportunities to grow
● Advantageous package

📌 Customer Care Associate - with Growth Opportunities (Mumbai)
🏢 Nameless
📍 Mumbai