We are hiring a motivated Customer Care Executive to join our amazing team at robuOdotin in Pune.
Growing your career as a Full Time Customer Care Executive is a great opportunity to develop exceptional skills.
If you are strong in creativity, problem-solving and have the right experience for the job, then apply for the position of Customer Care Executive at robuOdotin today!

Job description

We at Robu.In (Macfos Pvt Ltd), are looking for smart candidates having good communication skills, good interpersonal skills, and who are able to handle stress/work pressure well. The candidate should possess good listening skills, and ability to think quickly, make a recommendation or provide solutions to the customers problem. A clear & pleasant speaking voice with fluency in English are required. We here at ROBU.IN are building a High-Performance team & have a vacancy for Customer Care Executive to join our team. Please note this is an entry-level position and is suitable for Candidates with at-least 6 Months-to-2 years of experience in Customer Care profile. Number of Positions 01 required. Experience 6 Months to 2 Years (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experienced preferred). Salary Range CTC Rs.2,38,094/- per annum (In-hand 15,000/- pm) -to- Rs.2,68,616/- per annum (In-hand 17,000/- pm). Educational Qualification Any Graduate or Under-Graduate, 12th passed. Required Skills The major skills and competencies required in a candidate are Good communications skills English (Both verbal and written).



Ability to listen and active problem-solving skills. Positive interpersonal skills. Ability to handle pressure. Basic Computer Knowledge, MS-Word/Excel/PowerPoint. Gender Male/Female (anyone can apply). Job Responsibilities and Duties The responsibilities & duties of the Customer Care Executive would be To handle the customer queries and escalations systematically, providing them with the best solutions. To handle the customer calls and tickets (emails). New customer addition and customer retention. Answer Customer/Client calls & queries professionally to provide information about products and services, take/cancel orders, or obtain details of complaints to provide a resolution. Keeping records of customer interactions & transactions, recording details of inquiries, complaints & comments, as well as actions that are taken. Process orders, Order forms/applications. The follow-up to ensure that appropriate actions are taken on customers/clients requests. Refer unresolved customer grievances or special requests to designated departments for further investigations.

Job Function

BPO / Customer Care / ITES / KPO / Telecaller

Key Skill

customer service executive , escalations , customer care , process orders , process improvement , customer support , voice process , cse , customer queries , client calls , customer care executive , communication skills

Benefits of working as a Customer Care Executive in Pune:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary

📌 Customer Care Executive - Fast Hire (Pune)
🏢 Leading
📍 Pune