We are searching for an enthusiastic Technical Account Representative (TAM) 4 to join our diverse team at Oracle in Gurgaon.
Growing your career as a Full Time Technical Account Representative (TAM) 4 is an incredible opportunity to develop competitive skills.
If you are strong in leadership, problem-solving and have the right drive for the job, then apply for the position of Technical Account Representative (TAM) 4 at Oracle today!

Accountable for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracle's products and related implementation services. Maximize the customers' use of Support Services, drive a high degree of satisfaction, referenceability and protect/enhance revenue streams. Advocates for customer and becomes a trusted advisor aligning with the stakeholders of their assigned customers.

Leading contributor individually and as a team member, providing direction and mentoring to others. Build significant long-term relationships with key customer contacts. Understand the customer's industry, as well as its technical and infrastructure environment, and translate it into Oracle solutions. Work collaboratively with Sales, the Customer Service Manager and the customers to determine their needs and identify appropriate solutions. Coordinate delivery of Support Services. Involvement in at least 5 successful customer engagements, focusing on customer service delivery and management. Conduct periodic Account Planning and Account Reviews, tracking and communicating status on complex projects including risk identification and mitigation recommendations. Execute Project Management principles - managing contract cost, resources and scheduling, scope and risk management.



Identify and submit delivery leads for new opportunities and contract renewals. Has detailed knowledge and demonstrated execution of Oracle policies, procedures, reporting, escalation process and delivery tools with complex contracts. May take a project lead role. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization.

7-10 years Enterprise implementation experience, IT Service management, Project management or Account Management experience and/or Advanced Educational degree. Project Management or Service Management certification is desirable - ITIL, PMP, Prince2 or University equivalent. Subject Matter expertise in industry or product(s). Ability to effectively communicate and engage with senior executives. Demonstrated expertise in large (multi-site or international) IT projects. Working Globally is desirable.
Additional Expertise Needed.
.7-10 years Enterprise implementation experience,Technical Support expertise on Oracle Database/Engineered Systems Technology.
.Bachelor's degree in Engineering, Computer Science, Business or equivalent.
.Subject Matter expertise in Oracle database Products.
.Ability to effectively communicate and engage with senior executives.
.Demonstrated success with leading customer service delivery and management, including experience with at least 3-5 successful complex customer engagements.
.Experience in preparing and delivering professional presentations to technical, senior, and executive management levels.
.Has a broad understanding Oracle Database /Oracle Cloud best practices.
.Demonstrated expertise in large (multi-site or international) IT projects..

Benefits of working as a Technical Account Representative (TAM) 4 in Gurgaon:

● Company offers excellent benefits
● Company offers career progression opportunities
● Attractive package

📌 Technical Account Representative (TAM) 4 - with Great Benefits (Gurugram)
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