01 Aug
|
Important Business
|
Hyderabad
01 Aug
Important Business
Hyderabad
We are hiring an ambitious Student Operations Executive to join our passionate team at Medvarsity Online Ltd. in Hyderabad.
Growing your career as a Full Time Student Operations Executive is a terrific opportunity to develop productive skills.
If you are strong in problem-solving, cooperation and have the right initiative for the job, then apply for the position of Student Operations Executive at Medvarsity Online Ltd. today!
Customer Support Executive Responsibilities:
● Respond promptly and accurately to customer inquiries by phone calls, emails,chats
and support tickets.
● Must have experience in upselling and achieve assigned targets
● Keep records of customer interactions, process customer requests and file
documents.
● Manage both new and existing customer and evaluates and resolves problems of the
customer
● Identifying customer needs and helping customers with the application
● Collecting and analyzing customer feedback.
● Providing proactive customer outreach and escalating the request if required and
managing communication between the teams.
● Analyses of several platforms to suggest new scopes.
● Maintaining a personal discipline and pleasant work environment for the team.
● Must be a Team Player with positive attitude and proactively work with cross
functional teams for customer queries resolution
● Must Take responsible of his own task and work with minimal supervision
● Great problem solving ability -asses all option before making decision
● Able to Work in high stress and fast paced environment
● Ability of handling Multitask and outstanding negotiation and conflicts resolving skills
Requirements
Requirements:
● A bachelors degree in any discipline
● A minimum of 0-3 years experience.
● Excellent interpersonal and written and oral communication skills.
● Knowledge of the CRM process.
● Basic Computer skills and knowledge in MS office -Excel /Google
sheets/Word/Power point will be an added advantage
Languages : English & Hindi mandatory
Note :-VERSATILE FOR ROTATIONAL WEEK offs FOR 5 DAYS WORKING
For interested applicants,please send your updated resume to this email id: View email address on recruit.zoho.com
Requirements: ● A bachelor's degree in any discipline ● A minimum of 0-3 years' experience. ● Excellent interpersonal and written and oral communication skills. ● Knowledge of the CRM process. ● Basic Computer skills and knowledge in MS office -Excel /Google sheets/Word/Power point will be an added advantage Languages : English & Hindi mandatory Note :-FLEXIBLE FOR ROTATIONAL WEEK offs FOR 5 DAYS WORKING For interested applicants,please send your updated resume to this email id: View email address on recruit.zoho.com
Benefits of working as a Student Operations Executive in Hyderabad:
● Excellent benefits
● Company offers career progression opportunities
● Attractive package
📌 Student Operations Executive - Start Immediately (Hyderabad)
🏢 Important Business
📍 Hyderabad