We are searching for a hardworking Senior Operations Processor to join our dynamic team at The Wells Fargo Foundation in Bangalore.
Growing your career as a Full Time Senior Operations Processor is an awesome opportunity to develop useful skills.
If you are strong in adaptability, creativity and have the right initiative for the job, then apply for the position of Senior Operations Processor at The Wells Fargo Foundation today!

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Responsibilities
- Review and respond to HR online requests
- Perform quality review and validation of employee records
- Utilize HR online tools to research employee information
- Prepare and submit employee records for inclusion in the personnel file
- Validate receipt of employee records in the online repository
- Departmental report creation, analysis with compiling statics to identify trends.
- Research and troubleshoot any type of issue related to the personnel file administration
- Secondary (what she/he does 20% of the time)
- Use HR online tools to redirect inquires to the appropriate team
- Document and track quality feedback
- Escalate requests to rescind employee records
- Provide guidance to all levels of employees regarding personnel record policies and procedures requiring some policy interpretation
- Collaborate with internal partners on employee records initiatives
- Additional Responsibilities below:
- Assignment of cases SOD
- 60 % BAU
- Consolidation of daily production (Time and Motion) EOD
- Queue based reports (SOD / EOD)
- Performance Report (Weekly)
- Training new Joiners, providing support / OJT till they can work on their own
- Prepare scorecard for the team once the QA review is completed - Monthly
- Monitor the volumes for all queues
- Current piece of work to be transitioned by Buffy
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Essential Qualifications
- Minimum Educational Qualification - B. Com & PG HR / MBA (HR) related discipline.




- Experience of around 4-6years in working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures.
- Basic Microsoft Office Skills to include Word, Excel, Outlook and basic reporting tool
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Ability to adhere to established attendance policies
- Demonstrated ability to work with leaders and team members at all levels and across functional lines
- Demonstrated effective verbal and written communication skills
- Highly detail oriented with a high level of accuracy
- Strong prioritization and follow-up skills
- Demonstrated experience establishing and maintaining effective working relationships
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Desired Qualifications
- Strong problem solving and analytical skills ability to identify, analyze and solve problems Demonstrates strong communication skills, consistently positive, friendly, articulate speaker who has interpersonal skills.
- Demonstrated customer service skills with a strong ability to handle difficult stakeholders' inquiries

@RWF22- Please note that 'RWF' is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job

We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity,



gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Benefits of working as a Senior Operations Processor in Bangalore:

● Excellent perks
● Company offers career progression opportunities
● Advantageous package

📌 Senior Operations Processor - Get Hired Fast (Bengaluru)
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