Now Hiring: Operations Supervisor (Work From Home)
Nyce Renos Inc.
Salary: 18,000 INR per month
100% Work From Home
Working Hours: Monday to Friday | 9:00 AM 5:00 PM CST (Winnipeg, Canada Time)
Work with an established Canadian construction company – Nyce Renos Inc.
Requirements
- Excellent spoken and written English.
- Robust leadership and organizational skills.
- Ability to multitask and manage multiple teams.
- High attention to detail.
- Self-motivated and able to work independently.
- Reliable high-speed internet connection and a personal computer/laptop.
- Must be available to work Monday to Friday, 9:00 AM – 5:00 PM CST (Winnipeg, Canada Time).
- Experience with Microsoft Office (Excel, Word), Google Workspace, and QuickBooks is preferred.
- Previous supervisory, operations, or administrative experience is an advantage.
General Responsibilities
- Supervise all departments daily.
- Monitor employee productivity and attendance.
- Ensure all daily tasks are completed on time.
- Prepare weekly management reports.
- Develop and improve Standard Operating Procedures (SOPs).
- Train and onboard new employees.
- Ensure deadlines are consistently met.
- Assist management with administrative tasks.
- Identify opportunities to improve business operations.
- Maintain accurate department scorecards and KPIs.
- Coordinate communication between departments.
- Conduct daily morning meetings and follow-ups.
Department Responsibilities
1. Marketing
- Prepare daily and weekly marketing scorecards.
- Monitor lead generation activities.
- Ensure marketing tasks are completed on schedule.
- Coordinate with the social media team.
- Track campaign performance and KPIs.
- Submit weekly marketing reports.
2. Estimation
- Prepare estimation scorecards.
- Monitor estimator productivity and attendance.
- Ensure estimators are working during scheduled hours.
- Review completed estimates before submission.
- Verify estimate turnaround times.
- Follow up on pending estimates.
3. Sales
- Maintain sales scorecards.
- Coordinate estimate discussion meetings.
- Confirm site visit readiness.
- Review project scope before meetings.
- Follow up on cancelled site visits.
- Reconnect with previous customers.
- Maintain customer database.
- Send DocuSign agreements.
- Track estimate approvals and signed contracts.
4. Project Management
- Prepare project scorecards.
- Monitor employee attendance.
- Conduct daily morning check-ins.
- Ensure work starts on time.
- Prepare weekly schedules.
- Track project progress.
- Update project pricing and site photos.
- Apply for permits.
- Coordinate with field staff and inspectors.
- Ensure project deadlines are achieved.
5. Bookkeeping
- Confirm the Bookkeeper has attached all transactions in QuickBooks.
- Confirm monthly bank and credit card reconciliations are completed.
- Ensure invoices and receipts are properly organized.
- Verify outstanding receivables and supplier payments.
- Monitor bookkeeping completion deadlines.
6. Quarterly Reports & Business Compliance
- Verify WCB (Workers Compensation Board) account status.
- Verify Commercial General Liability Insurance (CGLI) status.
- Ensure quarterly bank statements are sent to the accountant.
- Prepare monthly sales performance reports.
- Prepare monthly closing rate reports.
- Compare current month's sales with the same month from the previous year.
- Track department KPIs and present quarterly management reports.
- Ensure all company licenses, insurance, and compliance documents remain current.
Why Join Nyce Renos?
- 100% Remote Work
- Full-time Position
- Work directly with a growing Canadian renovation company.
- Career growth opportunities.
- Supportive and professional work workplace.
- Opportunity to play a key role in building company systems and improving operations.