Job Title: Customer Support Executive
Location: Airoli Knoweledge City, Opp. Mindspace, Airoli, Navi Mumbai-400708
Job Type: Full-Time | Rotational Shifts
About the Role
We are looking for energetic and customer-focused individuals to join our team as Customer Support Executives. If you enjoy solving problems, interacting with people, and creating positive customer experiences, this role is perfect for you.
You will be the first point of contact for customers, helping them resolve queries and ensuring they have a smooth and satisfying experience with our services.
What Youll Do
- Handle customer queries and complaints through phone and email.
- Provide quick, effective, and customer-friendly solutions.
- Ensure timely follow-ups with customers and internal teams.
- Maintain strong knowledge of company products and services.
- Coordinate with internal departments for fast issue resolution.
- Follow company communication guidelines and service standards.
- Manage multiple customer interactions while maintaining service quality.
Who Can Apply
- Freshers and early career professionals are welcome.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Comfortable with phone and email communication.
- Ability to work in rotational shifts.
Key Skills We Look For
Excellent communication and interpersonal skills
Robust problem-solving mindset
Good phone etiquette and active listening ability
Ability to multitask and manage time effectively
Quick learner with a positive attitude
Why Join Us?
- Opportunity to kick-start your career in customer experience
- Supportive and growth-oriented work environment
- Hands-on exposure to customer management and operations
- Opportunity to learn and grow with the organization
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📌 Customer Support Executive (Maharashtra)
🏢 Truehost It Services
📍 Maharashtra