- Maintain servers, networks, hardware and connectivity, including power backup uptime.
- Track and forecast all company assets issue, recover, quality-check, and courier them safely.
- Coordinate in-office arrangements for clients visiting HQ.
Vendor, Policy & Compliance
- Manage vendor relationships, negotiate contracts, and monitor SLAs.
- Frame, review and edit internal policies to keep the business audit-ready for third-party vendor audits.
Employee Travel & Transport Safety
- Book and manage flights, trains, cabs and well-reviewed hotels for employee travel.
- Track shift-wise cab service, daily kilometres and employee movement; coordinate with drivers.
- Ensure employee safety at all times during official commute and travel.
and hospitalisation coordination.
- Extract and circulate daily biometric attendance reports.
- Plan the annual celebration calendar and its budget.
Reporting & Management Communication
- Turn operational data into reports, insights and a monthly managed-services presentation for leadership.
- Keep management proactively informed on operational status and emerging issues
People, Risk & Financial Stewardship
- Support hiring sourcing, screening, technical interviews and lead recent-joiner orientation.
- Build and manage the operations budget; find cost-saving opportunities.
- Spot operational risks early and prepare mitigation plans before they become problems.