As a Key Account Manager, you will be responsible for managing and growing relationships with IndiaMART premium and high-value customers. Acting as a dedicated Account Manager, you will understand client business needs, drive subscription renewals, identify upselling
opportunities, and ensure long-term customer success. This role combines relationship management with consultative selling and requires regular face-to-face client interactions.
Key Responsibilities
- Manage a portfolio of premium and high-ticket-value clients across assigned territories.
- Act as the primary point of contact for key accounts and build long-term business
relationships.
- Conduct 3 to 4 client meetings daily to understand business requirements and
recommend suitable IndiaMART solutions.
- Drive subscription renewals and maximize customer retention.
- Identify opportunities for upselling and cross-selling to increase account value.
- Deliver product demonstrations and business presentations to key decision-makers.
- Ensure high customer satisfaction by providing timely support and resolution.
- Follow up on client requirements and drive timely business closures.
- Ensure timely payment collections as per company policies.
- Consistently achieve monthly, quarterly, and annual revenue targets while maintaining healthy client relationships.