To manage shareholder interactions, resolve grievances, support IEPF-related matters, and maintain statutory, property, and land records in a systematic and compliant manner.
Key Responsibilities
- Handle shareholder queries, grievances, and correspondence through calls, emails, and meetings.
- Coordinate with Registrar & Transfer Agent (RTA) for timely resolution of shareholder concerns.
- Maintain trackers and records of shareholder communications and grievance status.
- Support IEPF-related compliances, claims processing, and shareholder coordination.
- Liaise with shareholders, RTA, and regulatory authorities for statutory shareholder matters.
- Maintain and update a centralized repository of statutory records, land records, and property documents.
- Ensure proper indexing, digitization, archiving, and retrieval of records.
- Safeguard title deeds and support online record management.
- Assist during audits, due diligence exercises, and internal reviews.
- Support shareholder-related compliance activities and documentation.
- Drive digitization initiatives, record controls, and knowledge continuity practices.