Role & responsibilities :

- Manage and support daily branch operations to ensure smooth functioning.
- Assist the Branch Head in achieving business targets, sales growth, and collection efficiency.
- Drive Gold Loan business by acquiring new customers and maintaining existing relationships.
- Ensure proper handling of loan processing, documentation, verification, and disbursement activities.
- Monitor branch performance and support the team in achieving assigned goals.
- Handle customer queries and provide effective solutions to improve customer satisfaction.
- Coordinate with internal teams for operational activities and compliance requirements.
- Maintain accurate reports related to branch operations, business performance, and customer activities.
- Ensure adherence to company policies, processes, and regulatory guidelines.

Preferred Candidate Profile:





- Graduate/Postgraduate candidates from any discipline.
- Candidates with 2 to 5 years of experience in Banking, NBFC, Gold Loan, or Financial Services preferred.
- Solid knowledge of branch operations and customer relationship management.
- Experience in sales, business development, and target achievement.
- Good communication, leadership, and team-handling skills.
- Ability to manage branch activities independently and take ownership of responsibilities.

Key Skills:

- Gold Loan Operations
- Branch Management
- Sales & Business Development
- Customer Relationship Management
- Team Handling
- Collection Management
- Banking/NBFC Experience

📌 Assistant Branch Head/ Assistant Manager (Kerala)
🏢 Exalans And Hunar Corporate Solutions
📍 Kerala