At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn recent skills and discover what you excel at-all from Day One.

Job Description

- Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
- Ensures quality service and effective operations support for all assigned internal and external customers.
- Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees.
- Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility.
- Participates in the review and improvement of operational systems and procedures relevant to assigned units.

Basic Qualifications

- Bachelor's degree, or equivalent work experience
- Typically, Six to Ten years of total experience in Operational Activities




- Two to Three years of relevant experience in Operations Manager or Team Management role
- Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams

Preferred Skills/Experience

- Experience managing mortgage document indexing and classification processes.
- Hands-on experience with lien release processing and MERS assignments.
- Strong knowledge of mortgage servicing, document imaging, and records management practices.
- Experience with quality control, compliance, audit readiness, and risk management.
- Good organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal and verbal and written communication skills
- Excellent supervisory and management skills
- Ability to manage multiple tasks

Work Mode: 5 Days in Office

Location: Chennai

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants - https://careers.usbank.com/global/en/disability-accommodations-for-applicants

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Operations Manager (Tamil Nadu)
🏢 U.S. Bancorp India
📍 Tamil Nadu