ServiceNow ITOM Developer Responsibilities: Lead design development and configuration of ServiceNow ITSM and ITOM products Complete handson development within the ServiceNow platform including but not limited to client scripts business rules ui actions ui policies data policies workflow flow designer integration hub spokes script includes catalog items portal widgets ui pages event and rules Perform code review of peer development changes to ensure compliance with the Sabre ServiceNow Development standards and vendors best practices Lead upgrade patch skip remediation ensuring compliance with the Sabre ServiceNow Development standards and vendors best practices Works with the Business Product Team and development team to provide estimated level of effort Take ownership of high level complex business requirements and works them to completion Understand business user stories requirements to provide the technical design and solution for product enhancements recent features Deliver product enhancements new features and defect fixes on time and error free Collaborate with many teams and stakeholders locally and remote to efficiently deliver high quality product enhancements new features and defect fixes Provide updated documentation of all product work including but not limited to design documentation technical operations support documentation and release notes Support existing and build new interfaces and have a good understanding of available integrations with 3rd party tools Participate in daily standups to report status delays and risks to scrum master team leads management Requirements Bachelormasters degree in computer science Information Technology or a related field Minimum of 78 years of experience as a ServiceNow Developer with a proven track record of successful project implementations Including experience with the Service Catalog module and creating custom applications
Experience creating request forms developing integration with external systems implementing security including Access Control Lists and enhancing the user interface to provide a custom look and feel
Ability to implement moderate to complex custom widgets and backend scripting
Strong knowledge of ServiceNow platform architecture modules and functionalities
Handson experience in configuring Business Rules Client Scripts UI Policies UI Scripts UI Actions UI Pages Script Includes Access Control Lists complex workflows and Solution migration to higher environment
Experience in developing ServiceNow integrations using APIs web services and data
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