1. Security & Housekeeping Management

- Checks the manpower availability of Security and Housekeeping teams every morning.
- Coordinates with Security & Housekeeping Supervisors to arrange additional manpower in case of shortages.
- Conducts basic training for newly joined housekeeping and security staff.
- Ensures grooming standards of Security and Housekeeping staff are maintained.
- Ensures overall cleanliness of:
- Sales floor
- Basement
- Car park
- Glass fixtures and store premises

- Monitors and ensures adherence to daily, weekly, and monthly housekeeping and security checklists.
- Addresses customer parking issues (parking fee disputes, vehicle scratches, etc.).
- Handles shoplifting cases and follows correct questioning protocols.
- Conducts training for security staff on:

- Shoplifting patterns
- Modus operandi of shoplifters
- Questioning techniques

- Maintains the crimerecord register.
- Ensures continuous store surveillance.
- Records and maintains daily customer entry and vehicle entry counts.
- Coordinates with RTO and local police for parkingrelated requirements.
- Ensures protected custody of store keys and maintains keymanagement logs.

2. Fire Safety & Emergency Preparedness

- Conducts firefighting training for Retail & Security staff.
- Ensures proper serviceability of all firefighting equipment, including:
- Hydrants
- Sprinklers
- Smoke detectors

- Ensures timely submission of monthly administration returns:

- Customer and vehicle entries
- Beeps record
- Outstanding/pending returnables




- Opening & closing logs
- Pilferage/shoplifting reports

- Oversees the functioning of reception staff and schedules them as per shift requirements.

3. Procurement & Vendor Management

- Negotiates with vendors for quotations.
- Raises Purchase Orders (POs) for:
- Printing
- Stationery
- Alteration slips
- Credit notes
- Goods acknowledgement notes
- Other nontrading items

- Coordinates with other departments for material requirements, such as:

- LCD projectors
- PA systems
- Training equipment

- Ensures received goods are delivered to the concerned department, maintains incoming material register, and ensures invoices are signed off by authorized personnel.
- Assesses usage of shopping bags, gift vouchers, suggestion forms, etc., and ensures timely replenishment.
- Coordinates sale of scrap (cartons, plastic, fixed assets) and ensures best rate through quotation comparison.
- Processes capital purchase requisitions and obtains approvals for values above 5000.

4. Asset Management & Compliance

- Maintains the fixedassets register and monitors physical condition of assets.
- Obtains S.O. approval for disposal/replacement of fixed assets.
- Maintains and ensures renewal of licenses related to:
- Administration office
- Cafeteria
- Distribution Center (DC)

- Ensures timely preparation and renewal of housekeeping and security contracts.
- Ensures compliance for company vehicle requirements, including payment of taxes and registration changes.

📌 Unit Admin and Maintenance Head (Maharashtra)
🏢 Shoppers Stop
📍 Maharashtra