01 Aug
|
STARTEK Aegis Customer Support Services
|
Karnataka
01 Aug
STARTEK Aegis Customer Support Services
Karnataka
MEGA WALK IN DRIVE
STARTEK welcomes Experienced professionals for Customer Support Executive - International Chat Process
HR Name - Alisha A / Ciji / Prithvi
HR Contact - (phone hidden) / (phone hidden) / (phone hidden)
Date of Interview - 03rd Aug 2026 - 05th Aug 2026
Interview Location -
Startek ITPL, Pattandur Agarahar Metro Station,Near Park Mall, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066.
Interview Time - 12:30 PM -- 05:30 PM
5 days working Rotational Shifts and Rotational Weekoffs
Location -ITPL, Bengaluru
About US -
Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients, and our shareholders.
Job Description
- Handle customer chats professionally and provide accurate information.
- Resolve customer queries, complaints, and issues within defined timelines.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Document all customer interactions in the system accurately.
- Follow communication scripts, process guidelines, and compliance standards.
- Meet quality, productivity, and customer satisfaction targets.
- Escalate complex issues to the concerned team when required.
Eligibility Criteria -
- Minimum Educational Qualification 10+2 (No Backlogs)
- Prior experience in BPO International Chat process is an added advantage.
- Excellent Verbal and Written communication
- Excellent Interpersonal skills
- Attention to detail and valuable problem-solving skills.
Instructions for Face to – Face Interview -
- Kindly be presentable in a professional attire, exempted only under unavoidable medical circumstances.
- Reach the Interview venue 10 minutes prior the Interview time.
- Kindly carry all the soft copy of your documents in Mobile Phone.
- Carry a Hard copy of your resume for the Interview.
- Kindly go through the Job Description and be well prepared for the interview.
Interview Process –
- HR Screening
- Operations round
- Salary Discussion
Benefits –
- Quarterly Bonus
- Free Transportation (2 way cab provided round the clock)
Your Resume Is Your Gateway to Success. Send It Today
WhatsApp – 91+ (phone hidden)
Email –
[email protected]
📌 Customer Support Representative (Karnataka)
🏢 STARTEK Aegis Customer Support Services
📍 Karnataka