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Job Title: International BPO Executive

Location: Noida, Gurugram
Experience: Freshers & Experienced
Process: International Voice/Chat
Shift: Rotational/Night Shifts

Key Responsibilities

- Handle inbound and outbound customer calls.
- Resolve customer queries and provide accurate information.
- Deliver excellent customer service.
- Update customer details in CRM.
- Achieve productivity, quality, and CSAT targets.
- Escalate complex issues when required.
- Adhere to company policies and process guidelines.

Eligibility Criteria

- Graduate/Undergraduate.
- Freshers and experienced candidates can apply.
- Excellent English communication skills.
- Strong interpersonal and problem-solving skills.
- Basic computer knowledge.
- Willing to work rotational/night shifts.
- Ability to work in a fast-paced environment.

Preferred Candidate Profile

- International BPO/Customer Support experience preferred.
- Customer-focused mindset.
- Positive analytical and multitasking skills.
- Positive attitude and team player.

For Further Details Connect KHUSHI - (phone hidden)

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