- Incident & change request resolution, and maintaining the SAP CPI module .
- Proven ability to meet SLAs, resolve high-priority tickets ensuring timely communication and SLA adherence for support ticket
- Experience in developing inbound and outbound interfaces to/from the cloud to On-Premise and Cloud instances of SAP Products
- Experience in configuration and extension of standard iFlows.
- Experience in defining custom iFlows, local & exception sub-processes, exception handling
- Expertise in handling various integration adapters in SAP CPI (SFSF, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, REST Adapters) to exchange messages between sender and receiver
- Knowledge on developing value mapping and Groovy and using it in iFlow
- Experience in handling different data conversions like JSON to XML, CSV to XML, etc.
- Experience in using various CPI pallet options (integration patterns message transformations, enricher, splitter, etc.) and experience in SAP BTP Experience in handling security artifacts, encryption, and decryption mechanisms and SSH keys
- Experience with EDI integrations, API management.
- Design interfaces and integration flows, and develop solutions to meet business needs
- Experience in SAP Cloud Platform Integration, SAP HANA Cloud Integration, and SAP Process Orchestration
- Knowledge of SAP Cloud Connector and CPI cockpit




- Provide technical support and troubleshooting for applications developed using SAP CPI
- Testing: Creating test data, running tests, and creating and executing test scripts
- Continuous improvement: Monitoring system performance, identifying opportunities for improvement, and recommending enhancements .
- Ability to create User training materials and conduct training with business user.

Requirements:

- Bachelor's degree
- Minimum 4+ years of experience in designing, development, Support and implementation of integration flows (iFlows) using SAP CPI
- Hands-on functional configuration and design experience with SAP CPI iFlows, APIM
- Proactively identify and propose business process and/or system enhancements. Act as a liaison between the client business functions and the technical team. Mentor and guide junior team members. Solid client handling and communication.
- Ability to provide solutions to Business Users based on the issue
- Knowledge on interfaces, cross module knowledge
- Completed university degree
- Excellent Business Communication Skill
- Excellent debugging and reverse engineering skills and
- Good cooperation skills and able to work cross-capability with a mix of internal and external consultants
- Excellent problem-solving and analytical skills

📌 Sap Cloud Platform Integration Consultant (Tamil Nadu)
🏢 Tata Consultancy Services
📍 Tamil Nadu