- Operational role that works under direct supervision, responsible for day-to-day network operations support
Minimum Qualifications Experience
- Graduate with 0-2 Years experience
Knowledge Skills
- Analytical skills
- basis understanding of tecommunications
- Proficiency in MS office tools and apps( Excel, powerpoint , power bi, power apps etc )
Key Responsibilities
1. Network performance report and gap analysis and action mapping
2. Action plan tracking for hot spots and weaker network sections
3. Ensure SLA are achieved and work proactively to maintain the same
4. IRU Partner management ( SLA , penalty)
5. customer expectation management
6. Automation of BAU reportings/ dashboards
Qualification :BE/ B Tech in Computer science or Electronics and communications
📌 Junior Customer Service Executive - India Operations (Maharashtra)
🏢 Tata Communications
📍 Maharashtra
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