We are looking for a highly skilled and experienced professional to join our team in Mumbai, Aspee, and PDL. The ideal candidate will have 13 years of experience.

Roles and Responsibility

- Manage and lead teams to achieve business objectives and targets.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Analyze market trends and competitor activity to identify opportunities and threats.
- Provide exceptional customer service and support to clients and stakeholders.
- Drive process improvements and efficiency gains across the organization.

Job Requirements

- Proven track record of success in managing and leading high-performing teams.
- Solid understanding of CRM/IT enabled services/BPO industry trends and best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills with attention to detail.
- Experience with process improvement and efficiency gain initiatives.

📌 Data Fulfilment Executive (Malad)
🏢 TP
📍 Malad