- Lead and monitor collection and recovery operations across assigned regions/divisions to achieve collection efficiency targets.
- Manage and develop collection teams, ensuring high performance, productivity, and compliance with company policies.
- Control delinquency, PAR, and NPA levels through effective recovery strategies and portfolio monitoring
- Analyze collection performance MIS and implement action plans to improve recoveries and reduce losses
Preferred candidate profile
- Graduate/Postgraduate with 712 years of experience in Collections, Recovery, Credit Operations, or Portfolio Management.
- Proven experience in managing multi-branch/regional collection teams and achieving collection efficiency targets