- Participate in the installation, support and maintenance of network infrastructure
- Provide technical support to end users regarding hardware and application issues
- Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational problems
- Integrate, maintain, and consolidate network services including but not limited to switches, routers, firewalls, wireless networks and network security
- Develop and follow best practices and operational procedures
- Maintain documentation and comply with service administrative procedures, including change management and ticket updates
- Utilize security and regulatory policies to design and implement foolproof secured network solutions
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications
- 2+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education