- Manage and coordinate daily operations of soft services, including housekeeping, cafeteria, and security.
- Develop and implement strategies to improve operational efficiency and customer satisfaction.
- Collaborate with other departments to ensure seamless service delivery.
- Conduct regular audits and inspections to maintain high standards of quality and safety.
- Train and mentor staff members to enhance their skills and knowledge.
- Analyze customer feedback and implement changes to improve overall experience.
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