Job Summary : We are looking for an experienced Sr. Director – PMO / Delivery Operations to lead large-scale EdTech delivery programs, operational governance, execution excellence, and cross-functional business delivery across the organization. The ideal candidate should come with a strong background in Program Management, PMO Governance, Delivery Leadership, and Operations Management, with the ability to manage both Content and Technology delivery functions within a fast-paced EdTech environment. The candidate should have a strong understanding of digital learning ecosystems, content development lifecycle, instructional design workflows, product/technology delivery, engineering execution, and client-facing program management. Prior experience in EdTech domain will be strongly preferred, though leaders with exposure to managing large-scale learning/content technology delivery environments will also be considered. The role requires a highly execution-driven leader who can manage enterprise delivery operations, multi-functional teams, customer relationships, operational governance, and business-critical delivery programs at scale. Key Responsibilities Program & Delivery Leadership • Drive end-to-end execution of multiple strategic delivery programs across Content, Technology, Product, and Operations teams. • Ensure projects and programs are delivered within defined timelines, quality benchmarks, and business objectives. • Establish and drive strong PMO governance frameworks, execution discipline, and delivery processes across the organization. • Manage delivery operations across multiple parallel workstreams while ensuring operational efficiency and customer satisfaction. EdTech Delivery & Content Operations • Manage large-scale delivery operations involving digital learning content development, instructional design, media production, learning experience design, and content execution teams. • Ensure seamless execution of end-to-end learning content development lifecycle, from design to final delivery. • Work closely with Instructional Design, Content Development, Learning Experience, Accessibility, and Media teams to drive operational excellence. • Robust understanding of EdTech delivery ecosystem, digital learning solutions, content production workflows, and learning product development. Technology Delivery & Engineering Operations • Work closely with Engineering and Product teams to ensure smooth execution of technology delivery programs. • Good understanding of Software Development Lifecycle (SDLC), Product Engineering, Cloud Platforms, DevOps processes, release management, and deployment cycles.



• Collaborate with Product, Engineering, QA, Infrastructure, and DevOps teams to align delivery execution with business priorities. • Oversee operational coordination between Content and Technology teams to ensure integrated delivery success. Client & Stakeholder Management • Act as a strategic interface between clients, business leaders, delivery teams, and executive leadership. • Manage customer communication, delivery reviews, escalations, governance meetings, and overall account management. • Build strong relationships with enterprise clients and ensure high levels of customer satisfaction and execution confidence. • Handle stakeholder escalations and drive resolution in high-pressure delivery environments. Cross Functional Leadership • Lead large cross-functional teams across Content, Instructional Design, Product, Engineering, DevOps, Delivery, QA, and Operations. • Build collaboration frameworks and ensure strong coordination across departments. • Drive accountability, ownership culture, execution discipline, and delivery excellence across teams. • Mentor delivery managers, program managers, and functional leaders. Metrics, Governance & Operational Excellence • Own organization-wide delivery metrics, dashboards, utilization tracking, productivity reporting, and project health reviews. • Monitor operational KPIs, team performance, delivery efficiency, and execution quality standards. • Drive process improvement initiatives to improve operational efficiency, reduce delivery bottlenecks, and enhance business outcomes. • Strong command over Excel, dashboards, management reporting systems, and operational analytics. Key Skills Required • Program Management & PMO Governance • Delivery Management & Operational Leadership • EdTech Delivery Management • Content Delivery & Learning Operations Management • Technology Delivery & Product Execution • Client Relationship & Stakeholder Management • Cross Functional Team Leadership • Project Metrics, Dashboards & Reporting • DevOps & Engineering Delivery Understanding • Operational Excellence & Process Improvement • Team Leadership & People Management • Escalation Management & Execution Discipline Preferred Background • Prior experience in EdTech companies,



Digital Learning organizations, Learning Services, Publishing, SaaS, or Technology Services companies preferred. • Strong understanding of both Content Delivery and Technology Delivery ecosystems. • Experience managing large delivery teams and enterprise clients. • Exposure to global delivery models and multi-country stakeholder management will be preferred. Ideal Candidate Profile A highly execution-driven leader who understands both Content Technology delivery, can manage large delivery organizations, drive operational excellence, work closely with enterprise clients, and scale delivery operations in a fast-growing EdTech environment. Our Offerings for Employee Benefits · Health Insurance for EmployeeSpouseTwo ChildrenParents · GPA – For Employee · Hybrid working · Compliance – PF and Gratuity About Academian Website: Academian is a carve out of an existing 22 years IT company – Intraedge Inc ( ) Academian is a service, products and learning development company in the education domain with a current headcount of 500 team members. We are rapidly becoming a leading force in the education technology space. We specialize in delivering innovative services, products, and learning development solutions tailored for the education sector. Our expertise spans across K-12, higher education, professional institutions, publishers, online program managers (OPMs), and corporate learning environments. At Academian, we combine deep industry knowledge with a product-oriented design approach , enabling us to craft high-impact learning experiences and technology solutions. From content development and media production to strategic staffing and custom software development, we support every phase of the educational lifecycle. Our Specialties Include: EdTech Solutions : LMS, CMS, Custom Software, Cloud Architecture Digital Learning : Content Design, Learning Experience Design, Accessibility, Media Development Education Services : K-12, Higher Education, Workforce Development, Publishing & Prepress Strategic Services : Product Management, Strategic Consulting, Technology & Digital Transformation, Staffing. We’re passionate about shaping the future of learning—and we’re looking for talented, mission-driven individuals to grow with us. Join our team and be part of building meaningful solutions that make a real impact in education. EdTech with Academian | Your Digital Transformation Partner We deliver innovative EdTech solutions and craft custom eLearning experiences. Drive digital transformation with our advanced technology & DEIB commitment.

📌 Senior Project Director (Maharashtra)
🏢 Academian
📍 Maharashtra